Job Details

[Call Center / Customer Service / Remote] - Anywhere in U.S. / Up to $22.50 per hour / Medical, dental & vision / 401k / PTO - As a Collections Associate at U.S. Bank, you will: Utilize effective communication skills to contact and negotiate with customers regarding past due accounts; Analyze and review customer payment history to determine appropriate action; Ensure compliance with federal and state regulations while handling sensitive customer information; Update account information and document all communication accurately; Provide exceptional customer service and build rapport with customers; Collaborate with team members to achieve department goals and targets; Follow up on payment arrangements and resolve any customer disputes; Prepare reports and perform administrative tasks as needed...Hiring Immediately >>