[Customer Service / Remote] - Anywhere in U.S. / Up to $75,900 per year / Flexible schedule / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at MeridianLink, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and complaints in a timely and professional manner; Maintain accurate and detailed records of customer interactions and transactions; Collaborate with team members to troubleshoot and resolve technical issues; Keep up-to-date with product and service knowledge to effectively assist customers; Continuously improve and develop processes to enhance the overall customer experience...Hiring Immediately >>