Job Details

Now hiring an experienced British Airways Customer Service Representative (Remote) to respond promptly to inquiries and resolve basic issues, provide excellent service to customers and team members, and assist with organizing, stocking, and general upkeep. Other duties include manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, coordinate tasks to ensure deadlines are met, adapt to shifting priorities and business needs, along with follow safety procedures and company policies, support the preparation and delivery of goods or services, maintain accurate records and documentation, assist with processing returns and exchanges. To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available.