Job Details

Overview

Join to apply for the Bilingual CSR (Remote) role at TEKsystems.

Position: Bilingual CSR (Remote) 100% Remote

Language: Bilingual English/Spanish

Responsibilities

• Deliver the highest level of customer service experience
• Answer customer calls
• Reset passwords
• Assist with creating accounts
• Uploading documents
• Answering general questions
• Engage with customers over the phone and reply to online chat inquiries
• Help customers manage their accounts
• Verify eligibility for coverages / review healthcare options

Qualifications

• 1-2 years remote call center experience
• Must be able to troubleshoot issues with equipment while working from home (Internet Familiarization Assessment required)
• Must have reliable internet connection (not compatible with T-Mobile internet)

Details

• Pay Rate: $17/hr
• Schedule: Must have availability MondaySaturday 6:45am7:15pm EST
• Anticipated Start Date: October 14, 2025
• Contract: 2-3 Month Contract
• Workplace Type: Fully remote

Pay and Benefits

The pay range for this position is $15.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Additional

Application Deadline: This position is anticipated to close on Sep 18, 2025.

About TEKsystems

Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.