Job Details

Overview

CRM & Sales Enablement Manager (REMOTE, USA). Join to apply for the CRM & Sales Enablement Manager (REMOTE, USA) role at Beckman Coulter Diagnostics.

Beckman Coulter Diagnostics is a global leader in clinical diagnostics. Our work supports medical laboratories and clinicians around the world, with a focus on innovative solutions and continuous improvement.

Responsibilities

• Serve as the global CRM (Salesforce.com) lead and owner, partnering with IT and Sales to design, improve, and implement system enhancements that support commercial strategy.
• Lead CRM training, communication, and adoption efforts including activity tracking (SFI/Impact Pro) and funnel management, ensuring alignment with local leaders and driving accountability.
• Partner with the DBS Office and Commercial Leadership to pursue DBS certification for Funnel Management; identify performance gaps and facilitate coaching and countermeasures.
• Support deployment and integration of sales methodologies, including Korn Ferry/Miller Heiman and Large Account Network planning within Salesforce.com.
• Gather business requirements and serve as the liaison between Sales, Sales Operations, and IT to shape scalable CRM/CPQ solutions.
• Analyze CRM performance metrics, ensure data quality and usability, and recommend process improvements to enhance user experience and business outcomes. Participate in Agile sprints, define user stories, and manage documentation, testing, and on-time delivery of prioritized improvements.
• Provide leadership and consultative guidance to global users and system administrators, ensuring consistent practices, stakeholder engagement, and knowledge sharing.

Essential Requirements

• Bachelors degree required with 9+ years work experience OR Masters degree with 7+ years experience.
• Strong project management, ability to manage several tasks, strong relationship-building and communication skills.
• Proficiency with Microsoft Excel.

Preferred Qualifications

• Experience with Salesforce.com or other CRM is preferred.
• Experience in identifying/gathering requirements, solution design and implementation, testing and sustainability, or any combination of these is preferred.
• Salesforce Administrator certificate is preferred.
• Experience with CPQ systems (Oracle) at the Administrator level is preferred.
• Experience working in a cross-functional environment and interacting with multiple departments.
• Bias toward action with a track record of bringing answers before being asked.

Additional Information

Remote work arrangement is available for eligible roles. The annual salary range for this role is $120,000 - $135,000, with eligibility for bonus/incentive pay. We offer a comprehensive benefits package including paid time off and medical/dental/vision insurance and 401(k) to eligible employees. The company reserves the right to modify compensation and benefits at its sole discretion and in accordance with applicable law.

Beckman Coulter Diagnostics and Danaher Corporation are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, or other protected characteristics. Reasonable accommodations are available for applicants with disabilities during the interview process. If you need assistance, please contact: ...@danaher.com.