Job Details

Care Coordinator

We are seeking a dedicated and experienced Care Coordinator to join a healthcare support program focused on improving patient access to therapy. This role involves direct interaction with patients, healthcare providers, and internal teams to ensure seamless coordination of services and support.

Key Responsibilities:

• Serve as a point of contact for patients and providers regarding program enrollment, reimbursement, and affordability support.
• Educate patients on insurance benefits, co-pay assistance, and access pathways.
• Maintain accurate documentation and follow program guidelines.
• Collaborate with prescribers to remove non-clinical barriers to therapy access.
• Escalate complex cases appropriately and maintain compliance with privacy standards.

Qualifications:

• Experience in pharmacy or medical benefits and healthcare call centers.
• Strong understanding of insurance terminology (coinsurance, copay, government vs. commercial plans).
• Proficiency in Microsoft Office and Outlook.
• Excellent multitasking, communication, and documentation skills.
• Must have a quiet, dedicated workspace and meet internet speed requirements (50 Mbps download / 5 Mbps upload).

Pay and Benefits

The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Morrisville, NC.

Application Deadline

This position is anticipated to close on Sep 15, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.