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Director, Solutions Consulting Palo Alto, California

  2025-04-17     Workato     all cities,MS  
Description:

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Responsibilities

We seek an exceptional Director of Solution Consulting - North America (Presales) based in USA (preference - Boston, NYC, San Francisco) to join our growing team. This role will report to our Global VP of Solutions Consulting and will play an integral role in creating a vision for our customers. It is also critical in developing, leading, and managing a world-class team that continually delivers high-quality customer service.

Workato is a positive, diverse, and inclusive organization. We are seeking people who can lead from the front, have strong communication skills, foster collaboration, inject themselves into our culture, develop minds, and be willing to get involved to drive growth and performance across the region.

We value humility, transparency, accountability, authenticity, collaboration, and achieving results. If you feel that you have the skills, experience, and passion, we encourage you to apply.

In this role, you will also be responsible to:

  1. Lead and manage a team of Solution Consultants / Solutions Architects (Presales) aligned with our NA Enterprise business objectives.
  2. Work in partnership with SVP Sales Leaders in planning, forecasting, running QBRs, presales coverage, enabling the region and meeting revenue targets.
  3. Collaborate with the Global Leadership team to lead Presales and Customer Success initiatives.
  4. Effectively attract, hire, develop and retain top talent via coaching to grow our talented solution consulting organization.
  5. Drive innovation, bring new business ideas to promote efficiency gains in the business or opportunities to expand.
  6. Lead the team by example and manage Solutions Architecture work activities during the presales cycle, including discovery, scoping, and technical validation. I also drive post-sales success in helping our customers go live quickly and realize the value of Workato.
  7. Executive leader and ambassador for key customers and partners.
  8. Robust public speaker and visionary technical storyteller.
  9. Articulate and educate on business, technical and architectural concepts to a variety of executive and technical audiences. In-person meetings, marketing or company events.

Requirements

Qualifications / Experience / Technical Skills

  1. Strong experience in leading and building presales organizations in the USA.
  2. BA/BS or equivalent education - Computer Science.
  3. 15+ years of pre-sales experience in a SaaS organization.
  4. 10+ years of leading and managing diverse Enterprise SaaS organizations.
  5. Experience in enterprise architecture (TOGAF), middleware and enterprise software.
  6. Recognized or well-known Industry speaker.

Soft Skills / Personal Characteristics

  1. Strong collaboration skills, ability to adapt to a dynamic growth environment with a passion for making an impact.
  2. Develop a winning culture, to promote growth and personal development within the team.
  3. Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.
  4. Strong business and technical acumen.
  5. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.
  6. A passion for technology and translating this passion into business impact for customers.
  7. Be able to travel as needed and to work flexible hours throughout the territory.

(REQ ID: 1997)

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