Job Details

** Executive Director- Payments Strategy .**** General information**Career area Deposits Products & Marketing Work Location(s) 601 S. Tryon Street, NC No Ref # 19590 Posted Date 04-09-25 Working time Full time ** Ally and Your Career**Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need. ** The Opportunity**The Executive Director of Payments will be responsible for defining and executing the overall payments strategy. This role will oversee all payment products and services end-to-end while driving innovation in a fast-changing ecosystem. This executive will lead the modernization of our payment strategy ensuring we deliver secure, efficient, and customer-centric solutions that drive growth, engagement, and operational excellence. The ideal candidate will have a deep understanding of payments innovation, digital, and UX/design, and strong collaboration skills. This role requires a strategic thinker who can define the purpose of payments, identify key moments that matter, and develop strategies to win and retain customers. ** The Work Itself*** Develop and execute a comprehensive payments strategy that defines the purpose of payments at Ally, prioritizes key moments that matter, and enables the company's overall business goals and objectives.* Oversee end-to-end payment product development and operations across cards, ATM, ACH, wires, P2P, real-time payments, digital wallets, and emerging payment technologies while ensuring customer-centric, efficient and secure processes.* Leverage deep payments knowledge to drive innovation, development and implementation of cutting-edge payment solutions in an evolving digital and regulatory landscape.* Utilize digital and UX/design experience to enhance the user experience and drive customer engagement through frictionless, secure, and intuitive solutions.* Understand the risks associated with payments to ensure compliance and risk management across all payment platforms, aligning with regulatory requirements and industry standards.* Build and lead a high performing team. Foster a culture of innovation, collaboration, and continuous improvement within the payments team.* Leverage strategic partnerships with fintechs, networks, and technology providers to expand capabilities and accelerate growth at Ally Bank.** The Skills You Bring*** Bachelor's degree in finance, Business Administration or related field; advanced degree (MBA, MS, etc.) preferred.* Minimum of 15 years of experience in a strategic leadership role within consumer banking * 5+ years leading payment strategies* Deep knowledge of payments innovation and emerging trends in the payments landscape.* Expertise in payment networks, real time payments, and digital wallets.* Strong experience with digital and UX/design, with a focus on enhancing the customer experience.* Excellent collaboration skills, with the ability to build and maintain strong relationships with internal and external stakeholders.* Experience leading large-scale team and complex payment infrastructures with a network of industry contacts and partners.* Strong understanding of payments risk, including the regulatory and compliance frameworks impacting payment, with the ability to develop strategies to mitigate these risks.* Strategic mindset and exceptional problem-solving skills to influence senior executives and external stakeholders.* Exceptional execution capabilities, balancing long-term strategy with near-term operational excellence.* Excellent communication and presentation skills, with the ability to articulate complex concepts to diverse audiences.* A passion for innovation and a commitment to delivering exceptional customer experiences.** How We'll Have Your Back**Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:* **Time Away:** 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date) * **Planning for the Future:** plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.* **Supporting your Health & Well-being:** flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.* **Building a Family:** adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.* **Work-Life Integration:** other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.* **Other compensations:** depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.* To view more detailed information about Ally's Total Rewards, please visit this link: We Are:**Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at ...@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.Share this job: * Email Share this job: * Email#J-18808-Ljbffr